What We Bring
Experience across commerce platforms—from startups to established retailers.
Platform Experience
We've built custom commerce platforms and extended major ones—Shopify, Magento, BigCommerce, Salesforce Commerce. We know when to customize and when to work within constraints.
Fulfillment Integration
OMS, WMS, 3PL integration, shipping carriers—the complexity behind 'Your order has shipped' is substantial. We've built the systems that orchestrate it.
Analytics & Personalization
Product recommendations, customer segmentation, conversion optimization—data-driven commerce done right, without compromising performance.
Challenges We Understand
Retail technology must handle the extremes—Black Friday traffic, flash sales, and the constant pressure of conversion optimization.
Traffic Unpredictability
A viral moment, a successful campaign, or holiday shopping can multiply your traffic overnight. We build systems that scale elastically without requiring emergency intervention.
Inventory Complexity
Real-time inventory across warehouses, stores, and channels—with reservations, backorders, and fulfillment logic. Getting inventory wrong loses sales or creates problems. We design systems that stay accurate.
Transaction Reliability
A failed checkout is a lost customer. We build payment flows that handle gateway failures gracefully, maintain cart state through errors, and never lose an order to a race condition.
Frequently Asked Questions
Can you work with our existing e-commerce platform?
+Yes. We’ve extended and integrated with most major platforms. We’ll assess whether customization makes sense or if working within platform constraints is more practical for your situation.
How do you handle Black Friday-level traffic?
+Load testing, auto-scaling, graceful degradation, and feature flags that let you shed non-essential load. We’ve operated systems through major retail events and know the preparation required.
What about PCI compliance?
+We minimize PCI scope using tokenization and hosted payment fields. What remains gets proper controls. We’ve helped retailers achieve and maintain PCI compliance without operational burden.
Can you help with omnichannel?
+Yes—unified inventory, buy-online-pickup-in-store, ship-from-store, and the order management complexity that omnichannel requires. These systems are complex but the patterns are known.